When you are asked for the verification code, click More options.įixing the issue with the codes generated by Google Authenticator will help maintain the security of your accounts.If you need to generate new codes, click Get new codes. You can use one of these backup codes at a time.You may also print them on paper and click Print. If you have done it before, click Show codes.
Click Setup to set up the backup codes.Look for Add more second steps to verify it’s you and click to open.To generate backup codes on your desktop, open your Google Account 2-Step verification page.Make sure to have a copy of these backup codes and keep them somewhere unpredictable and safe. These are numbers that you can use to log in. Look for Automatic time zone and toggle to Enable or On.īackup Codes are helpful when your Google Authenticator app is not working or when you lose your device with the app.Look for Automatic date & time and toggle to Enable or On.Toggle Set Automatically to Enable or On.Solution #2 – Set Your Mobile’s Time and Date Correctly If the time is not synced correctly, you will experience the error. Time syncing incorrectly is one of the reasons why your Google Authenticator codes might have stopped working.
Google authenticator extension how to#
How to Solve Google Authenticator Codes Stopped Working Issues Image / Google Solution #1 – Sync Your Date and Time Enable Identity Platform and configure an identity provider. Warning: Using phone or multi-factor authentication from a Chrome extension is not supported. This document shows you how to use Identity Platform to sign in users from a Chrome extension. If you find yourself in the same situation, there are ways on how you can fix the problem. Signing in users from a Chrome extension. Google Authenticator codes are not working, making users worry about the protection of their accounts. However, some users reported that they are having problems with the codes generated by the two-factor authentication app from Google. Google Authenticator adds another layer of protection for users so it will be difficult for hackers to gain access to your accounts. Securing your account is crucial and thanks to two-factor authentication, scammers will find it hard to reveal and guess your passwords.
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